Edinburgh Fringe 2024 - Reception Staff

28th July - 27th August 2024
£12.00/hr (plus holiday pay)

Apply now

Job Title: Reception Staff

Department: Reception

Reports To: Reception Supervisor

Rate of Pay: £12.00/hr (plus holiday pay)

Dates of Work: 28th July – 27th August 2024

Available Contracts: Various minimum hour contracts available (20-48hrs per week)


  • Answering questions from customers and artists in a polite and enthusiastic manner, always paying attention to their needs.
  • Providing accurate information and directions to audiences and visiting companies.
  • Responding quickly and positively to questions, requests, problems or complaints.
  • Processing and printing of staff and artist passes.
  • Processing applications for private members bar.
  • Collecting and process any lost property.
  • Informing Reception Supervisor of all serious incidents. 


Person Specification

  • Confident, enthusiastic, professional and self-motivated.
  • Good, clear verbal and written communication skills.
  • Ability to work calmly and efficiently under pressure.
  • Ability to recognise potential health and safety issues before they arise.
  • Demonstrable knowledge of customer service principles.
  • Accuracy and attention to detail. 
  • Excellent timekeeping skills.
  • Positive and flexible approach.
  • Ability to work effectively in a team whilst also being able to work independently.


Staff Benefits

  • Free entry to shows at Underbelly venues (subject to availability)
  • 25% discount at Underbelly bars 
  • Staff social events


Equal Opportunities

Underbelly is committed to reducing its environmental impacts in its everyday operations. We are also committed to maintaining the open-access policy of Underbelly. We are an equal opportunity employer and welcome applications from all sectors of the community. 

It is the policy of Underbelly to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, sex, sexual orientation, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or is disadvantaged by conditions or requirements that cannot be shown to be justifiable.

We expect employees to support these commitments and to assist in their realisation.

Apply now


  • Warehouse Operative (Edinburgh)
    Apply before 12:00am on Wednesday, 31st July 2024

    Recruitment ongoing
    £13.00/hr (plus holiday pay)

    Find out more

  • Underbelly Boulevard - Technical Manager
    Apply before 5:00pm on Monday, 15th July 2024

    Salary based on experience

    Find out more

  • Edinburgh Fringe 2024 - General Technician

    22nd July - 28th August 2024
    £13.00/hr (plus holiday pay)

    Find out more

  • Edinburgh Fringe 2024 - Lighting Technician

    22nd July - 28th August 2023
    £15.50/hr (plus holiday pay)

    Find out more

  • Technical Manager - Underbelly Festival Cavendish Square

    Find out more

  • Underbelly Boulevard - Bar Manager

    £35,000 / annum

    Find out more

  • Underbelly Boulevard - Bartender

    £13.15/hr (plus holiday pay)

    Find out more

  • Underbelly Boulevard - Casual Technician

    £15.00/hr (plus holiday pay)

    Find out more


Underbelly is a UK based live entertainment company. Its festivals and events division produces a number of events annually, including Underbelly at the Edinburgh Festival Fringe and Underbelly Festival in London.

Underbelly also produce Christmas in Leicester Square and Trafalgar Square in collaboration with Westminster City Council. 

In the West End, Underbelly is currently producing the Olivier award-winning version of Cabaret at The Kit Kat Klub.

Underbelly have recently launched their first permanent venue, Underbelly Boulevard, in the heart of Soho.