Underbelly operates a number of bars and market areas within Hyde Park Winter Wonderland, one of the UK’s largest and busiest festive events.
Our bars form part of the wider Winter Wonderland experience and operate in a high-volume, fast-paced seasonal environment.
Underbelly is looking for enthusiastic and personable Bar Staff to join our team for the festive season.
Role Overview
Bar Duty Managers are responsible for delivering friendly, efficient and responsible service within Underbelly’s bars at Hyde Park Winter Wonderland.
This is a busy public-facing role requiring excellent customer service, teamwork and the ability to maintain high standards during peak trading periods.
Key Responsibilities
- Managing the day-to-day operations of the bars
- Managing a team of bars staff and supervisors
- Shift planning effectively to ensure all staff are happy and enthusiastic about work.
- Ensure that the team adheres to all H&S legislation and that all mandatory training is completed on time
- Ensure correct stock management processes are constantly followed by the team.
Person Specification
Essential
- Friendly, enthusiastic and confident working with members of the public.
- Strong communication and teamwork skills.
- Able to work effectively in a fast-paced and busy environment.
- Reliable and punctual.
- Able to remain professional when dealing with challenging customers.
- Comfortable working in outdoor or semi-outdoor environments during winter.
- Able to work evenings, weekends and throughout the busy Christmas and New Year period as required.
Desirable
- Hold an English Personal Licence
- Previous bar, hospitality, festival or event experience.
- Previous experience using an EPOS system.
- Knowledge of Challenge 25 and responsible alcohol retailing.
- Relevant licensing, food hygiene or hospitality training.
Equal Opportunities
Underbelly is committed to reducing its environmental impacts in its everyday operations. We are also committed to maintaining the open-access policy of Underbelly. We are an equal opportunity employer and welcome applications from all sectors of the community.
It is the policy of Underbelly to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, sex, sexual orientation, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or is disadvantaged by conditions or requirements that cannot be shown to be justifiable.
We expect employees to support these commitments and to assist in their realisation.